DrayTek Vigor 2830Vn-plus Wireless Gigabit LAN/WAN ADSL2+ Firewall
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RMA Request HEADING_TITLE

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call 1-973-442-9990 ext 20.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.
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About You
Full Name: *
Company Name: *
Telephone: *
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About the Product
Manufacturer: *
Model: *
Firmware Rev (DrayTek models only): *
Serial Number: *
Date Purchased: *
Invoice Number: *
Please explain the reason that you are requesting and RMA in as much detail as possible.
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  Wednesday 22 February, 2012   Copyright (c) 2001-2011 Data Connect Enterprise and DSL-Warehouse.com ® all rights reserved


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