Pricing:
The prices displayed in our e-commerce section are discounted
retail prices, requests for large quantity orders are available
by calling 1-800-362-3770 Monday - Friday, 8:30 AM - 5:30 PM EDT/EST.
Some discounts and specials are available at times, and large
order discounts could also apply. Orders and final pricing
can be obtained by calling us at 1-800-362-3770.
Availability:
Availability of xDSL CPE equipment is unpredictable to say
the least. We do our absolute best keeping product in
stock, in reasonable quantities for your immediate delivery
needs. Items that are not in stock typically require
a 5-7 business day lead-time. In some instances orders
may take as long as 2 to 4 weeks for delivery from the manufacturer;
and in rare cases, it may take longer. A representative
from our company is available to talk to you about the manufacture/model
and quantity that you may require as well as your implementation
plans.
Warranty:
All warranties on New merchandise are Manufacturers warranty,
and the duration varies per manufacturer. Warranties for refurbished
equipment is 90 days. An Optional One Year Warranty is available on select products for an additional fee. The Optional One Year Warranty is for for repair or replacement in the event that the product stops working under normal use. The optional one year warranty does not cover products that have been exposed to Power Surges, Lightning Strikes, Liquids, or any misuse of any kind. Please ask your representative for more
information. You may also wish to read our Product Return Policy and Guidelines.
Billing:
We accept the following forms of payment; Credit Card ( Amex, Discover, Visa, MasterCard
), PayPal (5% Service Fee will be applied to your order), Wire / Bank Transfer, C.O.D. (C.O.D. is not available for all products, and it is not available for residential
delivery). Business may request Net terms. Wire/Bank transfer and payment in advance is required for all International sales. For addtional information contact us.
Special Orders:
Many orders are "Special Order". This is true whenever we or the
manufacturer are making special efforts to manufacture, ship,
and order specifically for a defined order or purchase order. These
orders are non-cancelable after the time of order. Full
delivery of special orders must be taken and paid for.
Advance deposits are typically required for special orders.
Freight:
- All shipments are
FOB ship point.
- Domestic shipments: Customers pay all freight and taxes.
- International Freight: Freight, tax's, duties and
tariffs paid by customer.
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